In 2020 I was recruited by Havering North PCN to establish a non-clinical Health & Wellbeing Service to manage population demand due to workforce pressures imposed by the pandemic.    

Leadership roles 
  • Multi Therapy Wellbeing Specialist (non-clinical) 

  • Long-COVID recovery non-clinical audit lead 

  • UCLP LTC Proactive Care Operational Lead - complex pathway development, lifestyle integration, collaborative cross-functional teams (ARRs, Clinical pharmacists, GPs, VS) 

  • Personalised care MDT Faculty Lead (CEPN)

Projects 
  1. Holistic Wellbeing Service Patient Reported Outcome Measures (2020/21) 

  2. Long-COVID Recovery - patient stories 

  3. Navigating integration - developing multi-therapy complex pathways to enable proactive and collaborative interventions for patients at risk of  developing CVD and Diabetes (UCLP Long Term Conditions project) 

Outcomes 
  • achieved a benchmark status,

  • developed and delivered complex multi-therapy pathways to enable proactive care 

  • enable PCN to enhance patient access and experience through coordinated, collaborative, proactive, service solutions.

  • identified unmet need Long-COVID 

 

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Long-COVID Recovery patient stories 

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Holistic Wellbeing Service Patient Reported Outcome Measures (2020/21)


 

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