In 2020 I was recruited by Havering North PCN to establish a non-clinical Health & Wellbeing Service to manage population demand due to workforce pressures imposed by the pandemic.    

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Leadership roles 

• Multi Therapy Wellbeing Specialist (non-clinical) 

• Long-COVID recovery non-clinical audit lead 

• UCLP LTC Proactive Care Operational Lead - complex pathway development, lifestyle integration, collaborative cross-functional teams (ARRs, Clinical pharmacists, GPs, VS) 

• Personalised care MDT Faculty Lead (CEPN)

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Projects 

1. Holistic Wellbeing Service Patient Reported Outcome Measures (2020/21) 

2. Long-COVID Recovery - patient stories 

3. Navigating integration - developing multi-therapy complex pathways to enable proactive and collaborative interventions for patients at risk of  developing CVD and Diabetes (UCLP Long Term Conditions project) 

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Outcomes 

• achieved a benchmark status,

• developed and delivered complex multi-therapy pathways to enable proactive care 

• enable PCN to enhance patient access and experience through coordinated, collaborative, proactive, service solutions.

• identified unmet need Long-COVID 

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Long-COVID Recovery patient stories 

Holistic Wellbeing Service Patient Reported Outcome Measures (2020/21)


 

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